Technical Support

If you are experiencing a technical problem or would like assistance from a support provider, please utilize the following options:

• Submit Ticket - After you submit your ticket, a support provider will contact you as soon as possible.
• Check Tickets - You may review your past tickets or those submitted on behalf of others.

Additional Resources

• Add Members to a Group (CornellAD Group Management) - Instructions for adding new staff to departmental groups.
• Data Clean Up - Learn more about what you need to do.
• Frequently Asked Questions - learn more about how, when and why you can contact us for support.
• Policies - a quick reference to local and university policies related to data and information technology.
• Resources - as we develop resources to help you, we'll include them here along with useful links to other resources on campus.
• SSIT Teams - overview of what the teams do and who's on each team.

Quick Links

• Secure File Transfer
• Outlook Web Access
• Exchange Account Manager
• CIT Current Status
• Perceptive Content - ECM