Student Services Information Technologies
IT Service Alerts
Unplanned Outage - CU VPN unavailable at this time.
Unplanned Outage - CU VPN unavailable at this time.
Unplanned Outage - CU VPN unavailable at this time. :
Nov 06, 2024
Performance Issue - Managed Servers impacted by issues with Extra Tier firewall web filtering
Performance Issue - Managed Servers impacted by issues with Extra Tier firewall web filtering
Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration
Scheduled Service Change - PeopleSoft Online and Batch Object Weekly Migration
Technical Support
If you are experiencing a technical problem or would like assistance from a support provider, please utilize the following options:
- Submit Ticket - After you submit your ticket, a support provider will contact you as soon as possible.
- Check Tickets - You may review your past tickets or those submitted on behalf of others.
Additional Resources
- Add Members to a Group (CornellAD Group Management) - Instructions for adding new staff to departmental groups.
- Data Clean Up - Learn more about what you need to do.
- Frequently Asked Questions - learn more about how, when and why you can contact us for support.
- Policies - a quick reference to local and university policies related to data and information technology.
- Resources - as we develop resources to help you, we'll include them here along with useful links to other resources on campus.
- SSIT Teams - overview of what the teams do and who's on each team.