Cornell University

Technical Support

If you are experiencing a technical problem or would like assistance from a support provider, please utilize the following options:

  • Submit Ticket - After you submit your ticket, a support provider will contact you as soon as possible.
  • Check Tickets - You may review your past tickets or those submitted on behalf of others.

Additional Resources

  • Brio Terminal Server - Instructions for accessing the temporary Brio Terminal Server.
  • Add Members to a Group (CornellAD Group Management) - Instructions for adding new staff to departmental groups.
  • Data Clean Up - Learn more about what you need to do.
  • Frequently Asked Questions - learn more about how, when and why you can contact us for support.
  • Policies - a quick reference to local and university policies related to data and information technology.
  • Resources - as we develop resources to help you, we'll include them here along with useful links to other resources on campus.
  • SSIT Teams - overview of what the teams do and who's on each team.
  • Web Accessibility - Why, What, Who, How