Performance Issue - Two-Step Login "Remember Me" Option Issue on macOS 10.14 (Mojave) devices

Event Date: November 14, 2019 - 12:24pm

Description: 

CIT has become aware that users are encountering an issue with Two-Step Login, affecting devices running MacOS 10.14 (Mojave) and using Safari as the default browser. The issue is preventing the “Remember Me for 24 Hours” checkbox from working as expected.

The vendor, Duo, is aware of this issue and plans to release a fix during the first week of December.

Until the fix is available, CIT recommends that users either use a different browser to authenticate (that is, not Safari) or that they complete the Two-Step Login authentication each time without taking advantage of the “Remember Me” feature.

More Info: http://itservicealerts.hosting.cornell.edu/view/5879